FAQ
Frequently Asked Questions
- What format do you need the image/artwork? The format we NEED will depend upon the printing process you use. The most common is spot color printing. Spot Color Printing (meaning single ink colors that are not combined to create other colors when printed): We would like to have “camera-ready” artwork in the form of .CDR (Corel Draw), .PDF, .EPS however, we realize that the “average-joe” doesn’t always have a lot of these programs. So we will also accept high quality image files (300 dpi minimum and sized to the actual printing size), .JPG, .PNG, .GIF. If you still have questions about if your artwork will work for us, you can always send it to us and we’ll take a look. If it’s not up to our standards, we’ll do up to 15 minutes of artwork for you for free and then after that will be an additional fee.
- How much time do you need? Our standard turn-around time is 2 weeks from the time artwork is approved and payment/deposit is received. We know that sometimes this is too long for customers, so if you NEED it faster, let us know and we’ll see what we can do for you. Often times, depending upon our jobs in house, we can turn-around an order in about 1 week. We do offer a rush service, but there will be an additional fee for this: 2 day: Add 50%, 3 day: Add 25% (after art approval and payment/deposit).
- Do you have setup fees? Maybe. Depending upon what is ordered, a setup fee may be required.